Key deliverables
- Proactive monitoring and real-time alerts
- Bug fixes and security patches
- Dependency and framework updates
- Monthly application health reports
Automation & AI
- Automated error and downtime alerts
- Daily/weekly automated backups
- Automated security updates
- Performance and metrics reports
Delivery process
Onboarding
Codebase review and monitoring setup.
Maintenance
Incident response, bug fixes, and change requests.
Continuous improvement
Optimization proposals and evolution roadmap.
Core tools
- Sentry
- DataDog
- New Relic
- PagerDuty
- GitHub
- Jira
Expected outcomes
- Uptime above 99.9%
- Incident response time < 1 hour
- Application always up to date and secure
